You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS, 

NOTICE TO PATIENTS

Please note the practice will provide services as per 'You and Your General Practice' except when unable to do so due to:

• Lack of capacity
• Closure due to staff training (half a day each month)
• Unforseen events
• Failure of NHS supplied software
• Unable to assure a safe service