We are increasing the number of appointments available for you to speak to a health care professional in the evenings or at weekends in Hinckley and Bosworth for those that struggle to access the surgery between 8am to 6.30pm.

Depending on your individual circumstances and symptoms, you can request or we may offer you an ‘enhanced access’ appointment with a health care professional at Centre Surgery, Hinckley, or Newbold Verdon Medical Practice in Newbold Verdon. 

If you would like to know more please speak to a member of practice staff.

On Christmas Eve and New Year’s Eve, the practice will close at 4:00pm.

After 4pm, care will be provided by DHU Healthcare.

Calls to the practice will be diverted, or you can contact them directly on 0300 323 0671.

DHU services include:

• Clinical triage & telephone advice
• Face-to-face appointments at local hubs
• Prescriptions (including FP10 collection)
• Home visits where appropriate

In an emergency, please call 111 or 999.

You may still post requests in the practice letterbox, which will be dealt with on the next working day.
Non-urgent online requests can be submitted via the NHS App or our website between 4pm–6:30pm and will be answered the next working day.

Thank you for your understanding.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life threatening situation.

For less urgent health needs, contact Ratby Medical Centre or you local pharmacist in the usual way.

Call 111 if:

• you need medical help fast but it's not a 999 emergency
• you think you need to go to A & E or need another NHS urgent care service
• you need health information or reassurance about what to do next

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pain and / or shortness of breath constitute an emergency.  

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

For medical treatment available 24 hours a day, 7 days a week without an appointment:

Loughborough Urgent Care Centre, Hospital Way, Loughborough, LE11 5JY. Tel: 01509 611600

Urgent Care Centre – Leicester Royal Infirmary, Infirmary Square, Leicester LE1 5WW. Tel: 0300 303 1573.

The surgery will be closed for training on the following dates from 1pm - 6.30pm

• Thursday 15th February 2024
• Thursday 21st March 2024

If you require emergency advise or treatment please ring 0300 323 0671 or telephone 111.