Prescriptions
It takes 3 working days for any prescription requests to be completed.
Request Your Repeat Prescription
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system via the link at the top of this page or Click Here
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery - see our opening times here
We do not take repeat prescription requests over the phone or email.
It takes 3 working days for any prescription requests to be completed.
Processing a prescription request takes time due to the need for a thorough medical review, potential communication with you over this, coordination with pharmacies and ensuring you have had the appropriate safety checks. These factors collectively contribute to the overall duration of the prescription processing but safety is our first priority.
It is crucial that you request prescriptions promptly. While the clinic will make every effort to accommodate your needs, we cannot guarantee timely processing, especially during peak periods like before bank holidays or Friday afternoons. Ensuring you request your prescription on time is essential, and we will do our best to ensure a timely fulfillment of your request.
The practice policy is to only issues MONTHLY prescriptions - to see our policy click here
Collecting your prescription
Prescription requests take 3 working days from when you put through your request. This gives the practice pharmacists and GP time to review any required monitoring such as blood tests etc.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am.
- fill in our medication query form.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Over the Counter Medication
A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.
This is because of government policy to reduce the amount of money the NHS spends on prescriptions for treating minor conditions that usually get better on their own.
Instead, OTC medicines are available to buy in a pharmacy or supermarket.
Click here to find out more about this
Medication Changes Following a Hospital Appointment
If you are prescribed medication or appliances at an NHS hospital or outpatient appointment you must collect the medication or appliance from the hospital pharmacy or community clinic. The Consultant or Specialist who signs the original prescription is responsible for the care of that patient until such time a letter transferring care is written to the GP at the practice. It is the responsibility of the hospital (and in line with their policy) to give 14 days’ supply of the medication to the patient if any of the follwing are applicable:
- You need to start the medication within the next two weeks
- You have a dose change of dose of existing medication which is needed within two weeks of the hospital appointment.
If the consultant requires you to continue the medication after the initial supply has run out they will inform the practice via a letter or report to the GP. We cannot add medications without written letters from your hospital teams. This is to ensure errors are not made and inappropriate workload shifted onto the practice team. We appreciate your understanding in relation to this.